Your privacy matters to us. This Policy explains exactly what data judi918 collects, why we collect it, how it is used and protected, and what rights you have as a judi918 member.
judi918 collects registration data, identity verification documents, financial transaction records, device and session data, and gameplay history — the minimum necessary to operate a regulated gaming platform responsibly.
All personal data at judi918 is stored on encrypted servers with access controls, transmission protected by TLS 1.3, and passwords hashed using modern cryptographic standards. We do not store payment card numbers on our systems.
As a judi918 member, you have the right to access your personal data, request corrections, request erasure where legally permissible, and object to certain processing activities. Contact our support team to exercise any of these rights.
judi918 shares data only with regulated payment processors, identity verification providers, licensed game studios, and regulators where required by law. We do not sell personal data to advertisers or data brokers under any circumstances.
judi918 uses essential cookies for platform functionality and session management. Optional analytics cookies help us understand how Malaysian players use the platform so we can improve the experience. You can manage cookie preferences in your browser settings.
judi918 may send you promotional communications by email or platform notification if you have opted in. You can unsubscribe from marketing messages at any time via your account settings or by contacting our support team directly.
1.1 This Privacy Policy ("Policy") describes how judi918 ("Platform", "we", "us", "our") collects, processes, stores, shares, and protects personal data relating to individuals who access or use the judi918 online gaming platform at judi918.win, including all products and services offered through that platform ("Services").
1.2 This Policy is incorporated into and forms part of the judi918 Terms & Conditions. By registering an account with judi918 or by accessing the judi918 platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.3 judi918 is committed to handling personal data responsibly, in compliance with applicable data protection laws and the requirements of our international gaming authority licence. We process only the personal data that is necessary for the purposes described in this Policy — no more.
2.1 For the purposes of applicable data protection legislation, judi918 is the data controller in respect of personal data collected through the judi918 platform. References to "judi918" throughout this Policy refer to the entity that holds the international gaming authority licence under which the platform operates.
2.2 If you have any questions about how your personal data is handled by judi918, or wish to exercise any right described in this Policy, you may contact our Data Protection contact via the details provided in Section 15 of this Policy.
3.1 Registration Data. When you create a judi918 account, we collect your full name, date of birth, email address, residential address, and country of residence. This data is required to create and administer your account, verify your age (21+), and comply with our anti-money-laundering obligations.
3.2 Identity Verification Documents. To activate withdrawal privileges and comply with international gaming authority Know Your Customer (KYC) requirements, judi918 may request copies of government-issued identity documents such as a Malaysian NRIC, passport, or driver's licence, together with proof of residential address and, where applicable, proof of source of funds.
3.3 Financial Data. We collect records of all deposits, withdrawals, and transactions conducted through your judi918 account, including the payment method used, transaction amount in MYR, and timestamp. We do not store full payment card numbers. For e-wallet transactions via Touch 'n Go, Boost, GrabPay, or DuitNow, we receive only the transaction reference and status from the payment processor.
3.4 Gameplay Data. judi918 logs all gaming activity on the platform, including games played, bet amounts, outcomes, session duration, and device information. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory audit purposes.
3.5 Technical & Device Data. We automatically collect technical data when you access the judi918 platform, including your IP address, browser type and version, operating system, device identifiers, referral URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation.
3.6 Communications Data. When you contact judi918 customer support via Live Chat or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
3.7 Data You Provide Voluntarily. judi918 may collect additional personal data that you voluntarily provide, for example when participating in surveys, submitting feedback, or engaging with promotional activities.
4.1 judi918 uses your personal data for the following purposes:
5.1 judi918 processes your personal data on the following legal bases:
6.1 judi918 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following circumstances:
6.2 All third parties to whom judi918 discloses personal data are required by contract to handle that data securely and to use it only for the specific purpose for which it was shared.
7.1 As an internationally licensed online gaming platform serving Malaysian players, judi918 may transfer your personal data to servers or processors located outside Malaysia. Where such transfers occur, judi918 takes appropriate steps to ensure that your personal data receives a level of protection consistent with the standards described in this Policy, including by implementing contractual safeguards with the receiving parties.
7.2 By using the judi918 platform, you acknowledge that your personal data may be transferred, stored, and processed in jurisdictions outside Malaysia, including in the jurisdiction of our gaming authority licence.
8.1 judi918 retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure. This minimum retention period is required by our international gaming authority licence for regulatory audit and anti-money-laundering compliance purposes.
8.2 Gameplay and transaction records are retained for a minimum of five (5) years following the date of the relevant event, regardless of whether the account is still active.
8.3 Marketing communication preferences and consent records are retained for as long as the consent remains in force and for a period thereafter sufficient to demonstrate regulatory compliance.
8.4 Where judi918 is not under a legal or regulatory obligation to retain specific data, we will delete or anonymise it promptly once the purpose for which it was collected has been fulfilled.
9.1 judi918 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how you interact with it.
9.2 judi918 uses the following categories of cookies:
9.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the judi918 platform.
10.1 Where you have provided your consent, judi918 may send you marketing communications relating to promotions, bonuses, new game launches, and other platform updates. We may deliver these communications by email or through in-platform notification.
10.2 You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your judi918 account settings, or by contacting our customer support team. Withdrawal of marketing consent does not affect your ability to use the judi918 platform or your receipt of transactional communications related to your account.
11.1 Subject to applicable data protection law and the regulatory retention obligations described in Section 8, you have the following rights in respect of your personal data held by judi918:
11.2 To exercise any of the above rights, contact the judi918 support team via Live Chat or email as set out in Section 15. judi918 will respond to your request within 30 days. We may need to verify your identity before fulfilling a data rights request.
12.1 The judi918 platform is strictly for individuals aged 21 years and above. judi918 does not knowingly collect personal data from individuals under the age of 21. If judi918 becomes aware that an account has been registered by or on behalf of a person under 21 years of age, that account will be immediately closed, all associated data will be handled in accordance with applicable law, and any deposits will be refunded where technically feasible. 21+
12.2 If you have reason to believe that a minor has registered on the judi918 platform, please notify our support team immediately via Live Chat so that we can take prompt action.
13.1 judi918 implements and maintains technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include TLS 1.3 encryption for all data in transit, encryption at rest for sensitive data stores, access controls limiting staff access to personal data to those with a documented operational need, two-factor authentication for platform and administrative access, and regular security assessments.
13.2 While judi918 applies industry-standard security measures, no online platform can guarantee absolute security. In the event of a data security incident that affects your personal data, judi918 will notify you and the relevant regulatory authorities in accordance with applicable breach notification obligations.
13.3 You are responsible for maintaining the security of your judi918 login credentials. If you suspect that your account has been accessed without your authorisation, contact judi918 support immediately.
14.1 judi918 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. The updated Policy will be published on the judi918 platform with a revised effective date. Where changes are material, judi918 will use reasonable efforts to notify registered members via their registered email address or through an in-platform notification prior to the changes taking effect.
14.2 Your continued use of the judi918 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you may close your account in accordance with the judi918 Terms & Conditions.
15.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how judi918 handles your personal data, please contact our support team through any of the following channels:
15.2 Where your enquiry relates specifically to data protection or the exercise of a data right, please indicate this clearly in your message so that it can be directed to the appropriate team member.
Now that you understand how judi918 handles your data, you can play with full confidence. Your personal information is secure, your transactions are private, and your rights are respected.
21+ Gambling involves financial risk. Play responsibly.